Fascination About Telus technical support

Fascination About Telus technical support

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I have experienced concerns Along with the Tech Support for the house World-wide-web too so hard we expended about an hour coping with a problem. I’ve been having for months and months.

Also, our phone line to your home came down in a very windstorm the other evening, as did our neighbors. We do not use a landline any longer, however the cable is in the road and continue to linked on your home end. I advised that They simply get rid of it entirely. They said as I didn't have an active landline, they might not send a technician out to scrub up the wire in the course of the street.

Yes I attempted chat and bought related by using a Stay man or woman Nonetheless they explained to me I needed to contact. Unsure just what the Associates to the chat can assist with.

@chris14 I wanted to clear up some inaccurate details. We're going to mend TELUS owned downed lines at no cost. We'll only take away the road wholly for development/renovation needs but there is a charge concerned. We sent you A personal information just in case you want to move ahead with either scenario. 

The TELUS crew acknowledges that our get the job done spans several Territories and Treaty spots and we have been grateful for the traditional Know-how Keepers and Elders who're with us right now, whoever has long gone in advance of us as well as youth that encourage us.

I'm requesting a transparent breakdown of my deal, together with all applicable special discounts, and a good resolution to the problems I’ve seasoned. Furthermore, I talk to that someone critique the decision recordings to comprehend the inadequate remedy I been given from numerous agents.

I assume I'm just previous, but I don't forget a time when you could potentially call a business, check with a human devoid of sitting on keep for hrs, and actually get customer service. Many thanks Telus for a fantastic customer expertise.

• I spoke to a number of agents, which includes Maria and Regal, who couldn't deliver clarity or escalate my circumstance as asked for.

I had to Call CS currently with Chat along with the Section I want to speak to is simply available by cellphone. The CS on Chat arranged a get in touch with again at an arranged time slot. When that Office referred to as me later I received every little thing sorted out.

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The TELUS group acknowledges that our get the job done spans a lot of Territories and Treaty places and we have been grateful for the standard Understanding Keepers and Elders who will be with us right now, anyone who has long gone in advance of us as well as the youth that encourage us.

My qualified is a VERY individual man. He taught me how to repair my dilemma in numerous effortless ways. What’s far more, he guided me by means of each and every phase, at times greater than telus billing support the moment. I am really grateful!

The TELUS workforce acknowledges that our work spans quite a few Territories and Treaty parts and we are grateful for the normal Information Keepers and Elders who're with us nowadays, individuals who have absent ahead of us plus the youth that inspire us.

I was last but not least given situation variety 21911243 and advised that a manager would contact me again inside two hours, which did not come about. Rather, I used to be educated which i required to wait 24 hours.